UNESCO learning cities’ responses to COVID-19: Facilitating communication between families and schools in Espoo


© Jussi Helimäki/Espoo
25 August 2021

When the COVID-19 global pandemic hit in 2020, governments around the world temporarily closed educational institutions in an attempt to contain the spread of the virus. But how did learning continue for young and old during this time?

In our new publication Snapshots of learning cities’ responses to COVID-19, we showcase local responses to COVID-19. The UNESCO learning city of Espoo in Finland provided one of them. In Espoo, the Wilma app is used to facilitate communication between families and schools. Easily customizable, some of its most popular features include information-sharing, course registration, monitoring pupils’ attendance, and instant messaging. During the COVID-19 crisis, use of Wilma increased significantly, as it served as the main channel of communication between families and schools.

Learn more in our multimedia story.